UPI, NET BANKING SERVICES TO BE HIT ON JULY 13 AS HDFC BANK SHIFTS CBS

Customers of HDFC Bank will not be able to conduct Unified Payments Interface (UPI), net banking and mobile banking transactions between a few time slots on July 13 as the lender shifts its core banking system (CBS) to a new engineered platform.

HDFC Bank’s UPI services will not be available between 3 a.m. and 3.45 a.m. and between 9:30 a.m. and 12.45 p.m. on July 13, Saturday. Net banking and mobile banking services will not be available between 3 a.m. and 4.30 p.m. on that day. However, basic net banking services like adding new billers, viewing existing billers, viewing demat, card and loan accounts will remain unaffected during the maintenance break.

“Customers can continue to withdraw cash from any ATM using their HDFC Bank debit cards (up to a restricted amount) or credit cards. The account balance displayed will be as of 7:30 p.m. on Friday, July 12, 2024,” the bank said. Further, merchants can continue to receive payments via cards, but updates to the account for the previous day’s payments will be available only after the completion of the upgrade.

“The bank has scheduled this upgrade on a second Saturday, which is a bank holiday, to minimise inconvenience. It has advised customers to plan banking activities in advance,” the lender said, adding that the migration would allow it to improve the performance speed, expand capacity to handle high-traffic volume and boost reliability and scalability.

2024-07-03T16:22:53Z dg43tfdfdgfd